In a separate support note, Fitbit also flags that after October 13, users will no longer be able to transfer. See these guidelines for more information about setting up Fitbit products and services. Download and use the Fitbit app on your phone to sync your device,' Fitbit notes. The steps you must go through to install Fitbit Connect on. Fitbit Connect is available for Microsoft’s Windows operating system and for Apple’s Mac OS X as well. See these additional instructions for help resolving any issues using the Fitbit app on this device. To access these metrics, you can do one of the following: take a look at the device’s screen, get the Fitbit mobile app, or get the Fitbit desktop application Fitbit Connect.See additional tips for Android phones and tablets.ĭespite meeting the above requirements, the following devices often exhibit compatibility issues that cause our products and services to not operate properly:.To set up and use your Fitbit products and services, you must install the Fitbit app on a compatible device running one of the following operating systems: The Fitbit app is compatible with most popular phones and tablets. Click here for more information.įitbit App Compatibility Requirements. To set up your Fitbit products and services, please review the requirements below.Īccount Requirements: A Google Account is required for all new users.Ī Google Account is required to activate new Fitbit devices released after the launch of Google Accounts for Fitbit.Įxisting users have the option to use either a Google Account or their existing Fitbit account until at least 2025 at which point they will be required to use a Google Account for login. If you still can't set up your device, contact Customer Support .To make full use of the Fitbit products and services, you must use an account with the Fitbit app, which requires a compatible iPhone or Android device.For OS requirements, see Fitbit-compatible devices. If your phone is on an older version, you won’t be able to reinstall the app. Note: Before you uninstall the app, verify that your phone is running a supported version of Android OS. Uninstall and reinstall the Fitbit app.Tap the information icon or gear icon next to the name of your Fitbit device.Remove your Fitbit device from the list of connected Bluetooth devices on your phone or tablet:.For instructions, see How do I set up my Fitbit device? If it does not help, try disabling proxy and check. Type the following command in run and press Enter. Press Windows + R keys to open run window. Remove all other Fitbit devices from your Fitbit account. I would suggest you to reset Windows store cache and check if it helps.If you have trouble connecting your watch to Wi-Fi, see Why won't my Fitbit watch connect to Wi-Fi?
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